Privacy Policy

1. Introduction

AletheionGuard ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and API.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Payment information (processed securely through our payment providers)
• API requests and responses (for service delivery and improvement)
• Communications with our support team

2.2 Automatically Collected Information

• Usage data (API calls, endpoints accessed, timestamps)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Performance metrics and error logs

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your API requests and deliver results
• Manage your account and provide customer support
• Send service-related communications and updates
• Monitor and analyze usage patterns to improve our algorithms
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics). These providers are contractually obligated to protect your data.

4.2 Legal Requirements

When required by law or to protect our rights, we may disclose information to law enforcement or other government entities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data in transit (TLS 1.3)
• Encryption at rest for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• SOC 2 Type II compliance

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account data: Retained while your account is active, plus 90 days after deletion
• API request data: Retained for 30 days for debugging, then aggregated anonymously
• Billing records: Retained for 7 years for tax and accounting purposes

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at contact@aletheionagi.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our services
• Provide personalized experiences

You can control cookie preferences through your browser settings. Note that disabling cookies may limit functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for transfers outside the EEA.

10. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our services. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: